FAQS
FAQS
Below FAQ are some common concerns of our clients before purchasing.
If you have other questions, please just send it to support@thelarleaf.com
Standard Shipping (Free Shipping Over 35 USD):
5-8 Business Days (U.S)
7-14 Business Days (Other countries)
Yes! We ship to most countires in Europe, the Middle East, Asia, and South America, in addition to our neighbors in North America. Shipping options are calculated during checkout.
You will be emailed a tracking number once your order has shipped. Please allow up to 24 hours after receiving your tracking number before checking on the status of your shipment.
Larleaf ships everywhere in the United States, including Alaska, Hawaii, and Puerto Rico. Domestic orders over $30 qualify for free shipping. We also ship internationally to any location accessible via UPS and USPS.
If your order is shipping to an incorrect address, please email: support@larleaf.com
However, once your order has been shipped, there is no way to change the delivery address.
Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.
Unused or unworn items can be returned within 30 days for a refund
Visit our returns center. Enter your order number and email address to start. Follow the instructions and select the items you want to returnOnce your request is approved, you will get a confirmation email with shipping guidelines
We allow the exchange of purchased items for selectable variants. Once the exchange request is approved, the replaced item will be shipped to you.
Refund to the original payment method
For instructions on how to ship the returned products, refer to the email received after placing the return request.
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